#How to add shared mailbox office 365 license
If the mailbox is smaller than 50 GB, you can remove the license and request that we lower your license count for billing. Click shared to confirm that the mailbox is in the list of shared mailboxes. Fill out the fields for the shared mailbox you’re adding but use your user account password, then click Sign In Select the user that you would like to convert and on the right side click convert.For the Choose a Mail account provider… select Other Mail Account… and click Continue.Under the Accounts tab, locate the + button in the bottom left of the window and click it.With the Mail application active, click Mail in the menu bar then click Preferences.Then search for the shared mailbox from the list, and select Open. Log in to the Outlook Web App with your Office 365 credentials.įrom the top right corner, select the icon with your profile picture or initials. Use the following steps to access the shared mailbox by using OWA:
Users that are listed as members of a shared mailbox can access the shared mailbox by using the OWA. The Microsoft 365 Apps for business subscription doesnt include email. Read this post to gain knowledge about creating shared mailboxes in OWA. Subscription requirements: To create a shared mailbox, you need to subscribe to a Microsoft 365 for business plan that includes email (the Exchange Online service). That you want to have access to the mailbox.Ĭonfirm the selections you have made, and then click Save. Brief description on 'How to create shared mailbox in Office 365' with permission. Select Edit under the Members section of the page.įrom the top section, select Add Members, and then search for and select the users Select the shared mailbox that you want to modify. Use the following steps to assign access to a shared mailbox: These types of mailboxes can be configured for access in the Mail app for MacOS but the set up isn’t as straightforward as a standard user mailbox. Use the following steps to create a shared mailbox:įrom the left menu, select Office 365 Admin Center.įrom the left menu, select Groups, and then Shared Mailboxes.įill in the Display Name and Email Address for the shared mailbox. Shared Mailboxes are special kinds of mailboxes inside Office 365, they require no special licensing and can be made available to multiple users at the same time. Shared mailboxes are primarily used for things such as a shared calendar, sending and receiving a common email address such as Sales, or using a common email address as a shared address list. Then, enter an email ID of your preference and click on.
Step 6: Enter the Name and Email Address. This will open a form to create a new email. Click on the +Add a Shared MailBox link from the Shared Mailboxes management page. This article lists steps for creating users, assigning users, and accessing shared mailboxes in Office 365. Click on the Shared Mailboxes link from the list of dropdown menu options. Users need access to Outlook® or the Outlook Web Application® (OWA).įor more information about prerequisite terminology, see Cloud Office support terminology.